TimeCenter Data Protection Policy

Last updated July 5, 2018

Your privacy is important to us at TimeCenter. In this policy, we explain how we collect and use your personal information. We also inform you about your rights and how to use them.

Who is the controller?

TimeCenter provides a platform that allows businesses (for example hair dressers, gyms, and spas) to offer a simple booking solution to their customers. In this policy, we will refer to these businesses as service providers.

When you make an appointment, we will simultaneously create a TimeCenter account (if you don't already have one) and a customer profile with the service provider. The service provider is the controller for the personal information in the customer profile. TimeCenter merely helps the service provider with managing this information (a legal term for TimeCenter's role in this context is "data processor"). TimeCenter is the controller for the information stored in your TimeCenter account. TimeCenter is the controller for all other processing on the TimeCenter platform, unless otherwise stated.

There are many ways you can contact TimeCenter, including by phone, email and post. See below for our contact details. 

You can contact a service provider via the TimeCenter platform by phone, email and post.

What kind of information do we collect?

We collect personal information to provide you with the service and to make our service better. We collect some of that data on behalf of service providers. Examples of personal information that we collect are:

The TimeCenter platform uses cookies and similar technologies for providing essential platform functionality, web analytics and marketing purposes. Read more about how we use cookies and similar technology in our Cookie Policy.

What are we using the information for?

This section explains for what purposes we process your personal information. Note that a service provider may process your information for other purposes. Please read the service providers' booking policy for more information about how the service provider processes your information.

How long do we keep your information?

Unless otherwise stated, we will keep your information for as long as it is necessary to perform our contractual obligations towards you and as long as required by statutory retention periods.

Where do we process your personal information?

We use third parties located in other countries to help us run our business.  As a result, personal data may be transferred outside European Union.  We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully. Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU, such as the European Commission approved standard contractual clauses. The European Commission approved standard contractual clauses are available here.

Who do we share your information with?

TimeCenter does not share your information with third parties unless stated here or with your permission. Due to the nature of our service, we have to share your information with the parties below:

Your rights and how to exercise them

You have certain rights regarding your personal information. TimeCenter and the service providers on our platform are responsible for fulfilling these rights. Please see further information about these rights, when they are available and how to exercise them below.

Contact information

If you have any questions about this privacy statement or how and why we process personal data, please contact us at:

TimeCenter AB
Tjärögatan 46
257 33 Rydebäck

Company number: 556897-7747
E-mail: support (insert at-sign-here) timecenter.com

Changes to this privacy policy

We will keep this privacy statement under regular review. We will inform you about any changes by publish new versions of this privacy policy on this site. This privacy statement was last updated on the date specified in the top of the document.